Help Center

Step-by-step tutorials to solve common problems such as mobile downloads, browser compatibility, and more. Select the guide below to begin.

• iPhone guide

  Save MP4 or MP3 on iPhone and iPad with Documents or Chrome — including WeChat workarounds.

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• Android guide

  Chrome downloads, direct MP4 links, and MP3 conversion — with tips when WeChat blocks saves.

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• Why only 360p

  Stuck at low quality? Check source resolution, region limits, and preview vs real download.

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• Download YouTube on iPhone

  Dedicated iPhone page with a built-in parser and Documents save walkthrough.

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